Digital Devices & Solutions
Robust and innovative ATM solutions tailored for Africa.
For over 20 years, OMOA has equipped African financial institutions with next-generation ATMs. We provide a comprehensive turnkey service, including consultancy, supply, installation, monitoring and maintenance.
Supply of next-generation ATMs
We offer a wide range of the latest NCR SelfServ models, featuring multi-touch screens, contactless withdrawal, secure card readers, cash recycling, and high-capacity dispensing.
Installation and commissioning services
The installation process is managed by our technical teams, who are responsible for everything from delivery to setting up the equipment, as well as training for fast and efficient onboarding.
24/7 preventive and corrective maintenance services
To ensure optimal availability, we regularly carry out maintenance and respond quickly to incidents, thanks to our reliable network of certified technicians even in remote areas.
Smart supervision platform
Our supervision platform offers full visibility on performance, with features including real-time monitoring, automatic fault detection, cash level alerts and optimised technical interventions.
ATM rental
A rental model that can be adapted to suit your needs and is supported every step of the way: help choosing, installing, maintaining, updating software, and a buy-out option at the end of the lease.
Remote technical support
We offer a range of support options, including phone or email assistance, diagnostic help, troubleshooting, and on-site support if required.
Up to 98% availability guaranteed
Our high availability rates (up to 98%, depending on SLA) are thanks to our supervision tools and operational efficiency.
FAQ
What ATM models do you offer?
NCR SelfServ 23, 27 : cash withdrawal and digital services.
NCR SelfServ 81, 82, 84, and 88 : cash withdrawal, cash and check deposit, recycling and digital services..
Do you operate outside major cities?
Yes. Our 30 technical centres cover the entire territory, including rural areas, and we are proud to provide our services to all of our customers.
Do you offer ATM rentals?
Yes, with full service: installation, maintenance, updates and a purchase option.
How does your supervision platform work?
The SaaS-based supervision platform enables real-time monitoring of availability, failures, transactions, cash levels and alerts.
What are your response times?
Depending on the SLA, the duration is less than four hours in urban areas and up to 24 hours in rural zones.
Secure, flexible payment terminals tailored for Africa
OMOA is at the forefront of digitising payments across Africa, offering a comprehensive range of POS, mPOS and Android POS terminals that are tailored to suit local needs. All devices are certified for use with Visa, Mastercard, GIM UEMOA, GIMAC and Mobile Money.
Certified smart POS terminals
Devices of all types – fixed, mobile, Androïd and connected – can be used with bank cards, Mobile Money, QR codes, and NFC. And they are all safe, because they meet international security standards.
On-site integration & national deployment
We offer a national logistical service for the setup of customized terminals at client sites.
24/7 technical maintenance
Constant equipment monitoring and fast response to failures or malfunctions are both essential.
Functional customization & API integration
Our API Gateway allows you to integrate POS into your system, tailoring it to your specific needs and enabling you to manage and track payments centrally.
Terminal Management Systems (TMS)
Centralized monitoring, configuration, and management of all POS devices, ensuring efficiency, security, and real-time visibility.
FAQ
What types of POS do you provide?
Fixed, mobile (mPOS), Androïd POS and connected terminals support contactless cards, Mobile Money, QR codes and NFC.
Are your POS compatible with Mobile Money?
Fixed, mobile (mPOS) and connected terminals support contactless cards, Mobile Money, QR codes and NFC.
Do you provide on-site maintenance?
Absolutely. We offer on-site diagnostics and rapid servicing.
Can I integrate your POS with my app or system?
Yes. Our API Gateway ensures seamless integration with your existing systems, streamlining your operations and facilitating data flow.
Multi-brand ATM & POS maintenance services.
OMOA offers robust, scalable and interoperable digital solutions that are ready to deploy for mobile banking, APIs and supervision tools.
Scheduled preventive maintenance
Regular site visits are carried out for the purposes of inspection, cleaning, software updates and preemptive component replacement.
Fast corrective maintenance
We provide SLA-based rapid intervention. This is across urban and rural areas. It is via our nationwide network.
Remote technical support
There is home-based diagnostics. There is also user guidance. And there is intervention dispatch as needed
Certified spare parts management
We only use OEM-certified parts from NCR, Diebold, Wincor and other companies.
Dedicated support center
A centralized service. It is used to receive incidents. It also tracks interventions. And it generates technical reports.
Multi-brand supervision via our supervision platform
Our PCI-DSS certified SaaS platform monitors all equipment, including third-party brands, and has modules for logs, incidents, transactions, and cassette status, etc.
GMAO (Computerized Maintenance Management System)
A full-featured GMAO platform is integrated into our services, allowing automated tracking of incidents, interventions, spare parts, and reporting, for optimized maintenance management.
FAQ
What’s included in preventive maintenance?
Inspections, cleaning, updates and preemptive replacement of critical parts are all part of our service.
Do you maintain non-NCR equipment?
Yes. We support NCR, Diebold, Wincor and other major brands.
Response times?
The timeframe is around four business hours (in urban areas) or 24 hours (in rural areas) as per the SLA.
Are spare parts under warranty?
Yes. All parts are OEM-certified. All parts are guaranteed.
Can you monitor multibrands platforms?
Yes, our supervision platform supports multi-brand networks with CEN XFS-compatible architecture.
Do clients have access to the GMAO platform?
Yes. A client GMAO portal is provided free of charge, giving real-time access to incident tracking, intervention reports, and maintenance status.
Ready to transform your payments ecosystem?
Partner with OMOA to unlock secure, scalable, and innovative payment solutions designed for Africa’s financial future.
Contact us for a customised quote tailored to your organisation's needs.
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