Ecobank
USE CASE
Cheque Deposit Solution on ATM
CASE OBJECTIVE
- Deployment of Cheque Deposit solution on ATM Without card
- New 24/7 ATM services promoting financial inclusion for the population
IMPLEMENTATION
- Deployment and configuration of a dedicated Cheque Deposit Server to manage end-to-end processing, validation,
- Installation of the Cheque Deposit Agent on ATMs to enable cheque recognition, image capture, and transaction synchronization with the bank’s core systems.
- Integration with the bank’s back-office systems
RESULTS ACHIEVED
- Successful launch of a robust cardless cheque deposit service across the ATM network
- Significant reduction in branch traffic for cheque deposit operations, optimizing staff workload and improving customer service;
- Increased customer satisfaction and simplified transaction flows.
- Enhanced operational efficiency with automated cheque capture, verification, and digital processing.
COUNTRY & PERIOD
Ivory Coast – April 2025