GDPR: Access my data

By providing my information, I agree to be contacted electronically or by telephone and I agree that this information will be used in the context of my request and the commercial relationship that may result from it. I will be able to modify or delete my information upon request. See the privacy policy.


Client: any professional or natural person within the meaning of articles 1123 et seq. of the Civil Code, or legal person, that visits the portal Website is subject to these general conditions.

Services: Set of subscription or non-subscription services provided by available to Customers.

Content: All of the elements constituting the information present on the Client’s Site, in particular texts – images – videos.

Customer information: Hereinafter referred to as “Information(s)” which correspond to all the personal data likely to be held by for the management of your account, the management customer relations and for analytical and statistical purposes.

User: Internet user connecting, using the aforementioned site.

Personal information: “information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (article 4 of law n° 78-17 of January 6, 1978).

The terms “personal data”, “data subject”, “subcontractor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: n° 2016-679).

1. Presentation of the site.

Under article 6 of law n° 2004-575 of June 21, 2004 on confidence in the digital economy, users of the site are informed of the identity various stakeholders in the context of its implementation and monitoring:

Owner: SYRSE-OMOA GROUP – N ° SIRET 20122456642 – 9 rue Geespelt L3378 Livange Luxembourg
Creator: OCI
Publication manager: Fabien SORET –
The publication manager is a natural person or a legal person.
Host: OVH

2. General conditions of use of the site and the services offered.

The use of the site implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, users of the site are therefore invited to consult them on a regular basis.

This site is normally accessible to users at all times. An interruption due to technical maintenance may however be decided by SYRSE-OMOA GROUP, which will then endeavor to communicate to users beforehand the dates and times of the intervention.

The site is updated regularly by SYRSE-OMOA GROUP. Likewise, the privacy policy can be modified at any time: they nevertheless apply to the user, who is invited to refer to them as often as possible in order to become acquainted with them.

3. Description of the services provided.

The purpose of the site is to provide information on all of the company’s activities.

SYRSE-OMOA GROUP strives to provide the site with as accurate information as possible. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update of the site, whether caused by itself or by third party partners who provide this information.

All the information indicated on the site are given as an indication and are likely to change. Furthermore, the information on the site is not exhaustive. They are given subject to modifications having been made since they were put online.

4. Contractual limitations on technical data.

The site uses JavaScript technology.

The website cannot be held responsible for material damage related to the use of the site. In addition, the user of the site agrees to access the site using recent equipment, which does not have viruses and with an up-to-date latest generation web browser.

The site is hosted by a service provider in the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).

The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible periods of time, in particular for the purposes of maintenance, improvement of its infrastructures, failure of its infrastructures or if the Services and Services generate deemed traffic. unnatural. and the host cannot be held responsible in the event of a malfunction of the Internet network, telephone lines or computer and telephone equipment linked in particular to network congestion preventing the access to the server.

5. Intellectual property and counterfeiting.

SYRSE-OMOA GROUP owns the intellectual property rights or holds the rights to use all the elements accessible on the site, in particular texts, images, graphics, logos, icons, sounds, software.
Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited without the prior written consent of SYRSE-OMOA GROUP.
Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the Intellectual Property Code.

6. Limitations on liability.

SYRSE-OMOA GROUP cannot be held liable for direct or indirect damage caused to the user’s equipment when accessing the site, and resulting either from the use of ” equipment that does not meet the specifications indicated in point 4, either due to the appearance of a bug or an incompatibility.

SYRSE-OMOA GROUP cannot also be held responsible for indirect damages (such as for example a loss of market or loss of an opportunity) resulting from the use of the site

Interactive spaces (possibility to ask questions in the contact area) are available to users. SYRSE-OMOA GROUP reserves the right to remove, without prior notice, any content posted in this space that would violate the law applicable in France, in particular the provisions relating to data protection. Where applicable, SYRSE-OMOA GROUP also reserves the right to question the civil and/or criminal liability of the user, in particular in the event of a racist, abusive, defamatory or pornographic message, whatever the medium used (text, photography…).

7. Management of personal data.

REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, directly applicable in all States members since May 25, 2018.

When using the site, the following may be collected: the URL of the links through which the user accessed the site, the user’s internet service provider, the user’s Internet Protocol (IP) address.

In any case, SYRSE-OMOA GROUP only collects personal information relating to the user for the needs of certain services offered by the site The user provides this information with full knowledge of the facts, in particular when he enters it himself. The user of the site is then informed of the obligation or not to provide this information.

In accordance with the law, any user has the right to access, rectify and oppose personal data concerning him, by making his written and signed request, accompanied by a copy of the identity document with signature of the holder, specifying the address to which the response should be sent.

No personal information of the user of the site is published without the knowledge of the user, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the assumption of the repurchase of SYRSE-OMOA GROUP and its rights would allow the transmission of such information to the possible purchaser who would in turn be bound by the same obligation to store and modify data with regards to the user from the site

The databases are protected by the provisions of the law of July 1, 1998 transposing Directive 96/9 EC of March 11, 1996 on the legal protection of databases.

The Customer is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Data Protection Regulation (GDPR: n° 2016-679).

Responsible for the collection of personal data (DPO)
For the Personal Data collected as part of the creation of the User’s personal account and its navigation on the Site, the company responsible for processing Personal Data is: SYRSE-OMOA GROUP. As responsible for processing the data it collects, it undertakes to comply with the framework of the legal provisions in force. It is their responsibility in particular to establish the purposes of their data processing, to provide their prospects and customers, from the collection of their consents, with complete information on the processing of their personal data and to maintain a processing register compliant with reality.

Whenever SYRSE-OMOA GROUP processes Personal Data, SYRSE-OMOA GROUP takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which SYRSE-OMOA GROUP processes them.

Purpose of the data collected
SYRSE-OMOA GROUP may process all or part of the data:

  • to allow navigation on the Site and the management and traceability of the services and services ordered by the user: connection and use data of the Site, invoicing, order history, etc.,
  • to prevent and fight against computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed),
    to improve navigation on the Site: connection and usage data,
  • to conduct optional satisfaction surveys on SYRSE-OMOA GROUP: email address,
  • to conduct optional satisfaction surveys on SYRSE-OMOA GROUP: email address,
  • to conduct communication campaigns (sms, email): phone number, email address.

SYRSE-OMOA GROUP does not market your personal data which is therefore only used out of necessity or for statistical and analytical purposes.

Right of access, rectification and opposition
In accordance with current European regulations, Users of have the following rights:

  • right of access (article 15 GDPR) and rectification (article 16 GDPR), update, completeness of User data – right to block or erase User personal data (article 17 of the GDPR) , when they are inaccurate, incomplete, equivocal, out of date, or the collection, use, communication or conservation of which is prohibited,
  • right to withdraw consent at any time (article 13-2c GDPR),
  • right to limit the processing of User data (article 18 GDPR),
  • right to object to the processing of User data (article 21 GDPR),
  • right to the portability of the data that Users have provided, when this data is subject to automated processing based on their consent or on a contract (article 20 GDPR),
  • the right to define the fate of Users’ data after their death and to choose to whom SYRSE-OMOA GROUP must communicate (or not) their data to a third party that they have previously designated.

If the User wishes to know how SYRSE-OMOA GROUP uses their Personal Data, wants to request rectification or opposes their processing, the User can contact SYRSE-OMOA GROUP in writing at the following address:

SYRSELUX – 9 rue Geespelt L-3378 LIVANGE Luxembourg
or by email / phone at
In this case, the User must indicate the Personal Data that he would like SYRSE-OMOA GROUP to correct, update or delete, by identifying himself precisely with a copy of an identity document (identity card or passport). Requests for the deletion of Personal Data will be subject to the obligations imposed on SYRSE-OMOA GROUP by law, in particular with regard to the preservation or archiving of documents. Finally, Users of can file a complaint with the supervisory authorities, and in particular the CNPD (

Non-communication of personal data
SYRSE-OMOA GROUP refrains from processing, hosting or transferring the Information collected on its Customers to a country located outside the European Union or recognized as “unsuitable” by the European Commission without first informing the customer. However, SYRSE-OMOA GROUP remains free to choose its technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: n° 2016-679) .

SYRSE-OMOA GROUP undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons.  However, if an incident impacting the integrity or confidentiality of Customer Information is brought to the attention of SYRSE-OMOA GROUP, the latter must inform the Customer as soon as possible and inform him of the corrective measures taken. Furthermore, SYRSE-OMOA GROUP does not collect any “sensitive data”.

The User’s Personal Data may be processed by subsidiaries of SYRSE-OMOA GROUP and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.  Within the limits of their respective attributions and for the purposes mentioned above, the main people likely to have access to User’s data of are mainly our customer service agents.

Types of data collected

Regarding the users of a Site , we collect the following data which is essential for the operation of the service, and which will be kept for a maximum period of eighteen (18) months after the end of the contractual relationship:

  • Contact details (title, name, first name, address, phone number, date of birth, contact email, company name, contact language),
  • Reason and status (visitor, prospect, customer),
  • Images, addresses of your social networks (Facebook, twitter, Linkedin, etc.) and various content, including connection to third-party services,
  • Nature of subscribed offer – prices – discounts – payment status – status of your contracts – acquisition channel, partner data,
  • url of Web Site, browser used, ID, use of third-party services, SYRSE-OMOA GROUP also collects information that helps improve the user experience and provide contextual advice:
    • Date of last visit, number of visits and publications on SYRSE-OMOA GROUP,
    • visited Pages,
    • received Emails and communications,
    • Calculated segmentation data (number of free trials, number of publications, number of connections, date of last connection,
    • Opening of in-app messages and emails,
    • Cookies in particular to allow the monitoring of traffic on your Site.

These data are kept for a maximum period of eighteen (18) months after the end of the contractual relationship.

8. Hypertext links and cookies.

The site contains a number of hypertext links to other sites, set up with the authorization of SYRSE-OMOA GROUP. However, SYRSE-OMOA GROUP does not have the possibility of verifying the content of the sites thus visited, and will therefore not assume any responsibility for this fact.

Browsing the site is likely to cause the installation of cookie(s) on the user’s computer. A cookie is a small file, which does not allow the user to be identified, but which records information relating to the navigation of a computer on a site. The data thus obtained are intended to facilitate subsequent navigation on the site, and are also intended to allow various measures of attendance.

Refusing to install a cookie may make it impossible to access certain services. The user can however configure his computer as follows, to refuse the installation of cookies:

In Internet Explorer: tool tab (pictogram in the shape of a cog at the top right) / internet options. Click on Privacy and choose Block all cookies. Validate on Ok.

In Firefox: at the top of the browser window, click on the Firefox button, then go to the Options tab. Click on the Privacy tab. Configure the Conservation rules on: use personalized parameters for history. Finally, uncheck it to deactivate cookies.

In Safari: Click at the top right of the browser on the menu pictogram (symbolized by a cog). Select Settings. Click Show advanced settings. In the “” Confidentiality “” section, click on Content settings. In the “” Cookies “” section, you can block cookies.

In Chrome: Click at the top right of the browser on the menu pictogram (symbolized by three horizontal lines). Select Settings. Click Show advanced settings. In the “” Confidentiality “” section, click on preferences. In the “” Confidentiality “” tab, you can block cookies.

9. Incident notification

No matter how hard you try, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot therefore guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our clients of all matters relating to the security of their account and to providing them with all the information necessary to help them meet their own regulatory reporting obligations. No personal information of the user of the site is published without the knowledge of the user, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the assumption of the redemption of and its rights would allow the transmission of such information to the potential purchaser who would in turn be bound by the same obligation to store and modify the data vis-à-vis the user of the site

To ensure the security and confidentiality of Personal Data, uses networks protected by standard devices such as firewalls, pseudonymization, encryption and password. When processing Personal Data, takes all reasonable measures to protect them against any loss, misuse, unauthorized access, disclosure, alteration or destruction.

10. Applicable law and attribution of jurisdiction.

Any dispute in connection with the use of the site is subject to French law. Exclusive jurisdiction is attributed to the competent courts of Paris.

11. The main laws concerned.

Law n° 78-87 of January 6, 1978, notably amended by law n ° 2004-801 of August 6, 2004 relating to data processing, files and freedoms.
Law n° 2004-575 of June 21, 2004 for confidence in the digital economy.